Easy Clinical Assessment By Qualified Doctors.
EMR & Main Differentiator Is AI Based Clinical Assistance.
As Part Of Our PCI-DSS Compliance.
If you choose a free consultation, our commitment is to ensure a doctor responds within 15 minutes. For paid consultations, you can expect a reply within 2-4 business hours.
Our consulting doctors are all licensed medical professionals. Before being authorized to answer patient queries on Medico Helpline, we carefully evaluate their qualifications, experience, research contributions, and professional track record.
Our doctors provide expert guidance on your concerns and assist you in determining the next steps. This may involve recommending further tests, suggesting medications, or offering lifestyle advice. In some instances, a face-to-face examination may be necessary. We encourage patients to share any relevant pictures or reports they have to aid in making a conclusive diagnosis.
Absolutely. Your privacy matters to us. Your medical history and online consultations with Medico Helpline are kept entirely confidential. We adhere to industry standards to securely store your information, ensuring your privacy is protected.
If you've chosen a paid consultation, you can follow up with your doctor for up to 3 days. However, for free consultations, follow-up questions are valid for just one day.
Yes, indeed. We have a "take-it-easy" policy. If you're not satisfied with your online consultation for any reason, simply email us at admin@medicohelpline.com. We'll review your consultation with the doctor, seeking clarifications on any answered queries. In genuine cases, we offer a full 100% refund.
